Terms and conditions for MONTHLY PLAN / Liquid N' Durance Masters

GENERAL

PURCHASE REQUIREMENT: A purchase of an appropriate pass or plan is required prior to booking a lesson or enrolling in a class.

NON-REFUNDABLE: All pass and plan purchases are non-refundable.

MONTHLY PLANS There are no minimum monthly commitments. Cancel anytime. Recurring monthly payments are automatically billed on the 1st of each month using the stored credit card on file. Should you begin mid-month, your first payment will be prorated accordingly. You can manage your billing preferences online by selecting “Payment Methods” from your dashboard.

MAKEUPS FOR PASS HOLDERS: If Liquid Lifestyles has to cancel your lesson for ANY REASON you will retain your pass and you may reschedule at your convenience.

MAKEUPS FOR MONTHLY PLAN HOLDERS: If Liquid Lifestyles has to cancel your class or appointment for ANY REASON other than for posted holidays or scheduled facility closures, we will provide you with a complimentary MAKE UP PASS for the same or similar value service.

CANCEL ANYTIME: You may cancel your monthly plan at any time. To end your monthly enrollment and stop auto-pay, submit your request using our CANCELLATION REQUEST FORM. You will still be able to use the service until the end of the month in which you cancel. We do not provide refunds or credits for unused time.

PASS EXPIRATION: Single visit and multi-visit passes are non-refundable and expire 6-months from date of purchase.

LATE ARRIVALS: All lessons and classes will run within the scheduled time frame and will not be adjusted due to a late arrival.

NO COACH GUARANTEE: Coach availability and schedules are subject to change without notice. We do not guarantee coach placement or availability and will provide qualified substitutes where and whenever necessary.

PARTNER FACILITY USE: Non-members of partner facilities are required to check in at the front desk. You may only use the pool and locker rooms and only during scheduled lesson times. All other areas and times are strictly prohibited. Clients who disregard this policy put our facility access at risk. As a result, we reserve the right to discontinue services to clients who violate this policy.

COMMUNICATIONS: Liquid Lifestyles communicates all schedule updates, reminders, and changes directly from our online scheduling software. It is your responsibility to monitor all text and/or email correspondences that directly relate to your swim services. You can set your notification preferences from the “Notifications” section on your dashboard.

CANCELATION & NO SHOWS. You may cancel without penalty up to 6-hours prior to class start. Cancellations less than 6-hours in advance and no-shows are subject to a $5 penalty fee for Monthly Plan Holders or a deduction of a credit for Pass holders. We will only assess the fee if your late cancellation or no show prevents another LND member from registering.

USMS REGISTRATION Participants must register with United States Masters Swimming, select Liquid N’ Durance (LND) as the club affiliation and update your Liquid Lifestyles client profile to include your USMS ID#. If you are unsure of your USMS ID# you can locate it in the Membership Directory. Visit the USMS Member Registration page to register or renew your membership.

· LND passes and monthly plans are transferrable between all LND practice locations. Holidays, scheduled pool closures, weather emergencies and schedule changes will impact the total number of classes offered per month.